Privacy Policy

1. Introduction

Welcome to Hall of Print ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our printing services.

2. Information We Collect

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your printing orders
• Communicate with you about your orders and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations
• Process payments securely through our payment processor (Stripe)

4. Payment Processing

We use Stripe as our payment processor. When you make a purchase, your payment information is transmitted directly to Stripe and is not stored on our servers. Stripe's handling of your payment information is governed by their Privacy Policy. We receive only limited information necessary to complete your order (such as the last 4 digits of your card and transaction confirmation).

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us provide our services (payment processing, shipping, email delivery, hosting)
• Business Partners: Printing partners who may fulfill certain orders on our behalf
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years for tax and accounting purposes. Uploaded artwork files are retained for 90 days after order completion to facilitate reorders.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your information in a portable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain processing of your information

To exercise these rights, please contact us at privacy@hallofprint.com

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: